Terms & Conditions
These terms govern your use of THR Candidate Search, an AI-assisted recruitment technology product operated by THR Recruitment ("THR", "we", "us"). By creating an account or using the service you agree to these terms. Items marked "to be confirmed" will be finalised and published here before paid plans launch.
1. The service
THR Candidate Search lets recruiters upload a job description and candidate CVs, and uses AI to compare the evidence, rank candidates and help build a shortlist. It also provides candidate workflow tools (statuses and interview scheduling) and optional saving of results and original CVs.
2. AI is decision-support, not a decision-maker
AI results are guidance only. The service does not make final hiring, rejection, interview or offer decisions. You remain responsible for every recruitment decision and for meaningful human review of the evidence behind each result. AI can make mistakes, misread documents or reflect biases present in the underlying data; scores and explanations must not be relied on without review.
3. Professional use and accounts
The service is intended for business and professional recruitment use. You must keep your account credentials secure, provide accurate registration information and notify us of any unauthorised use. You are responsible for activity under your account.
4. Your authority over candidate data
You confirm that you are authorised to upload and process the CVs and job descriptions you submit, and that you have a lawful basis to do so. You act as the controller of candidate data you upload; we process it on your instructions as described in our Privacy Policy.
5. Fair and lawful recruitment
You must use the service fairly and lawfully, including compliance with equality, anti-discrimination and employment law in your jurisdiction. You must not use the service to screen candidates on protected characteristics or for any discriminatory purpose.
6. Prohibited uses
You must not upload unlawful, malicious or misleading content; attempt to reverse-engineer, overload or disrupt the service; scrape or resell results; upload data you have no right to process; or use the service for anything other than genuine recruitment.
7. Uploads and bulk ZIP uploads
CVs may be uploaded individually or together in one ZIP file. We apply size, count and safety limits to uploads and may reject files that are unsafe, unreadable or unsupported. Unreadable files are reported for your review rather than silently scored.
8. Candidate workflow tools
Statuses and interview times you set are stored privately in your account for up to 14 days and are then deleted by scheduled cleanup. They are organisational aids only and do not notify candidates.
9. Privacy and data processing
Documents are read in your browser; only the extracted text is sent over an encrypted connection to our AI provider to produce assessments. What we store, for how long, and how deletion works is described in our Privacy Policy, which forms part of these terms.
10. Saved information
Candidate assessments you choose to save remain in your account until you remove them. Original CV files are stored only if you explicitly choose to save them, and are automatically removed after 14 days. Completed rankings awaiting payment are held privately for up to 14 days.
11. Paid plans and credits
Paid subscription plans are described on the plans page. Payment processing, billing terms, refunds and any credit rules are to be confirmed and will be published here before paid plans launch. While payment is not yet connected, no charges are made.
12. Usage limits
We may apply reasonable usage limits and rate limiting to protect the service and keep it available for everyone. Automated or abusive use may be throttled or blocked.
13. Availability and third-party services
We aim for a reliable service but do not guarantee uninterrupted availability. The service relies on third-party providers (including AI model and hosting providers); their failures may affect the service. We may suspend or terminate access for breach of these terms.
14. Intellectual property and confidentiality
The service, its design and branding belong to THR Recruitment. Your uploaded documents and results remain yours. We treat your uploaded data and results as confidential and do not use them to train models.
15. No recruitment outcome guarantee
We do not guarantee that any candidate will be suitable, available or successful, or that the service will find any particular candidate. Liability terms and any cap are to be confirmed and will be published here before paid plans launch.
16. Candidate rights and complaints
Candidates whose data is processed through the service should contact the recruiter who uploaded their CV in the first instance. Concerns about our handling of data can be raised with us and with the ICO.
17. International use and changes
You may use the service internationally where lawful; you are responsible for compliance with local law. We may update these terms and will post changes on this page.
18. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over disputes.